Accessible Living

Become a Smooth Operator

We'll help you become a smooth operator with the following information on how to operate mobility scooters

How Do They Work?

Scooters are steered using handlebars which control the motor and the direction. The speed is dictated by the drive controller which has two settings: fast and slow. The moment you let go of the accelerator, the electromagnetic brakes are activated. This ensures you are in control, and safe at every moment.

Mounting

It's time to go for your first ride! Ensure that both you and your scooter are on a level surface. Before you get on, make sure the scooter is OFF. Take your time once you're on to adjust the seat, the tiller and the backrest until you're comfortable. The tiller controls should always be within comfortable reach. With both feet on the deck insert the key, but leave the scooter turned OFF.

Turn the "speed adjustment dial" to slow, and turn the key clockwise towards ON. At this point the battery state indicator will move, and the red status lights will turn on. When you're ready, press your thumb or finger control to move forward. to STOP, simply let go. The brakes will automatically engage. Reverse using the left side controls. At any point, you can stop by letting go of the controller.

NOTE: Make sure that your thumb is not pressing on the controller when you turn ON your scooter. This will cause the scooter to go into a "fault mode." If this does happen, switch the scooter OFF then ON.

Dismounting

Before dismounting, switch OFF your scooter and choose a level surface to exit the scooter.

Parking in Public

Parking your scooter is simple! Once you have turned OFF the scooter and carefully dismounted, simply remove the key. This will engage the brake making it incredibly difficult to move the scooter. This said, it is always a good idea to park your scooter where you or someone else can keep an eye on your scooter.

Make sure to always have a copy of your serial number and date of purchase in case of theft. The serial number is located on the lower section of the back frame.

Driving Basics

Once you are comfortable mounting, dismounting, and turning ON and OFF your scooter, you're ready to get driving. Sit comfortably on your scooter with your feet firmly on the deck. Make sure the "speed control dial" is set to slow while you're getting the hang of your scooter. Use the "thumb lever control" to gently accelerate. To stop, simply let go!

To steer, you turn by the handlebars in the direction you'd like to go. Just like a bike! Give yourself plenty of room to make turns, especially around curbs and uneven sidewalks. Always steer in a wide arc around both obstacles and corners.

To navigate tight spots like doorways or turning around, stop, turn the handlebars in your desired direction and gently apply power. Make sure to practice this in a safe, open area to gain confidence.

Reverse with caution and attention. Always make sure your "speed control dial" is set to slow before you reverse. Push the left thumb reverse lever to go backwards, and remember that you will have to steer in the opposite direction. Practice practice practice!